Q: What is Galaincha?
A: Galaincha is a powerful custom rug designing software. It is the solution for carpet designing, producing simulated renderings and preprocessing. It is an extremely user friendly software that can be instantly mastered by designers with prior graphics software knowledge. Even business owners with no prior graphics software expertise will be able to use its major features for customization, illustration and production details with ease.
Q: Can I get a trial of the Galaincha software? Will the trial have any limitations?
A: Yes, we offer a 3 months trial so that you get more familiar with Galaincha features and possibilities, for a cost of $150 only. You get full access of all the available features during the trial period. In addition, we send you weekly emails to get you up to speed with the software during the trial period.
Q: What are the minimum system requirements to run Galaincha?
- Windows 10,
or Windows 8 (Latest update installed),
or Windows 7 SP1 (x86 and x64),
or Windows Vista SP2 (x86 and x64),
or Windows Server 2008 R2 SP1 (x64),
or Windows Server 2008 SP2 (x86 and x64)
.NET Framework 4.6
Intel Core i5
4 GB of RAM or more
Full HD screen resolution
850 MB hard drive space (x86)
2 GB hard drive (x64)
Please note that Galaincha uses your hard drive to store temporary files related to undo/redo. Because of this, actual disk space requirements will depend on the type of actions you perform on an image, and on the size of the design.
Q: Can I run Galaincha in a Mac?
Yes, but not natively. Since Galaincha requires the .NET Framework and Internet Explorer to run, you will need to run Windows in the Mac and run Galaincha on top of it. There are several ways this can be done. If your Mac has an Intel processor and the Leopard Operating System, Boot Camp
(built in) supports installing and running Windows directly. If not, there is a free software called Virtual Box
(from Sun) which can host Windows in a Mac. Please write to us if you need more detail.
Q: Do you have a demo video of the software?
Yes, you can view our online flash demo which will demonstrate you how simple and easy it is to create and modify designs using our software. The online flash demo can be viewed at http://galaincha.com.np/democenter/
Q: Is there a place where I can see visualization samples generated from Galaincha?
To see actual visualization samples generated using Galaincha please visit http://www.galaincha.com.np/samples/
. Galaincha supports rug effects such as pile heights, carving, multiply and gradient effects.
Q: Do I need to be online to use Galaincha?
A: There are two installation modes for Galaincha - online and offline. If you need to work on Galaincha from different locations (for example, from home and office) at different times, you might need the online version. You have to stay online to use it. The offline version is registered on one computer and can be run on that computer only. You do not have to be online to use it. Galaincha trial is available online only. You can choose between the modes when you purchase the full version.
Q: Can I order Galaincha on a CD?
A: Galaincha can be downloaded, installed and registered online. You get all the latest upgrades of the software from our site. Since all the options are available online, we are not providing the software on CD.
Q: When are the updates released? Do I have to pay for updates?
A: Galaincha updates provide all the latest fixes and enhancements for the product. Update releases contain a cumulative number of high priority bug fixes. So instead of having to remind yourself to check for updates, Galaincha will automatically alert you about the update releases when available.
Galaincha updates are provided free of cost.
Q: Does the software update from Galaincha erase my previous settings?
A: No. It only updates the Galaincha software while leaving the existing settings and your designs intact.
Q: Is exploRUG included with Galaincha software?
Galaincha and exploRUG are different software and can be purchased independently.
is specially designed for carpet designers and manufacturers to create carpets from concept to realization. The software can convert a majority of digital artwork into weavable designs of any given size and quality in merely a few clicks.
is an online marketing tool for your custom rug business. It allows your designers and clients to browse through your rug collection. Your users can even customize the material (wool or silk) and create their own color combinations based on your company color set. The customized rug can then be ordered online with all the customization details into your email. For more details on exploRUG, please visit http://www.explorug.net
Q: Are there instructions for using the program?
A: Yes, there are different kinds of documentation for Galaincha including demo videos and illustrated guides. Our unique user interface guide allows you to explore the usage and capabilities of the tools in Galaincha.
All documentation for Galaincha is available online, with the facility to download relevant content as PDF for printing.
Q: Do you offer training for Galaincha?
A: Yes, we provide free training for our software in Nepal. For International users, we provide support and training over email. We send weekly emails during your initial subscription (or trial) period to help you get up to speed in the shortest time possible.
Q: Where do I get help on troubleshooting? Is technical support free?
Please write to us at email@example.com
including screenshots if applicable. We provide free technical support for the entire product lifetime.
Q: I have a question that isn't answered here.